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Home Affairs Secures Major Win as 6,500% Fee Hike Survives Legal Challenge

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    https://businesstech.co.za/news/government/857193/huge-win-for-home-affairs-after-6500-fee-increase/

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    South Africa’s Department of Home Affairs has scored a significant legal and policy victory after a major industry challenge to its controversial identity verification fee increase was withdrawn. The case, brought by the Association of Communications and Technology (ACT), had sought to overturn a steep adjustment in the cost of accessing the National Population Register via the Online Verification Service (OVS).

    The fee change, which raised the cost of real-time ID verification from just 15 cents to R10 per transaction, marked an extraordinary 6,500% increase. The department defended the move as a necessary correction after more than a decade of underpricing, arguing that outdated fees had left critical systems underfunded and unstable.

    According to Home Affairs, the previous pricing model contributed to severe system strain, frequent downtime, and long-standing inefficiencies. The revised structure, they say, has already enabled major upgrades, improved uptime, and faster verification times.

    Industry players initially warned that the hike could raise costs for banks, telecoms, and consumers. However, the withdrawal of the legal challenge signals a shift toward cooperation, with several major operators now engaging with government on digital identity solutions.

    The development positions Home Affairs to accelerate its broader digital transformation agenda, including expanded Smart ID services and deeper integration with financial institutions.

     

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