Privacy Policy

Last updated: 24 March 2026 · Applies to users in South Africa and visitors to Konnect SA

Lucretia Technologies Ltd. (“we”, “us”, “our”) operates Konnect SA (“the platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and related services. It is intended to support transparency requirements for advertising partners such as Google AdSense and to align with South Africa’s Protection of Personal Information Act, 2013 (“POPIA”), where applicable.

1. Information we collect

  • Account details: such as display name, username, email address, and profile information you choose to provide.
  • Content you submit: posts, comments, forum threads, questions, answers, uploads, and messages you send through the platform.
  • Technical data: IP address, browser type, device identifiers, general location derived from IP, pages viewed, and timestamps.
  • Cookies and similar technologies: used for security, preferences, analytics, and advertising (including third-party ad partners).

2. How we use information

We use personal information to:

  • Provide, secure, and improve the platform;
  • Authenticate users, prevent abuse, and enforce our terms;
  • Communicate service-related notices and, where permitted, promotional messages;
  • Measure engagement and troubleshoot issues;
  • Deliver and measure advertising, including personalised ads where allowed by law and your settings.

3. Advertising & Google AdSense

We may use Google AdSense or similar programmes to show ads. Google and other third-party vendors may use cookies or mobile identifiers to serve ads based on your visits to this site and other sites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your browsing activity.

You may opt out of personalised advertising by visiting Google Ads Settings or aboutads.info (where available). For more on how Google uses data when you use our partners’ sites or apps, see Google’s partner policy.

4. Sharing of information

We may share information with:

  • Service providers who assist with hosting, email, analytics, security, and payments, under contractual safeguards;
  • Advertising and measurement partners, in line with this Policy and applicable law;
  • Authorities when required by law or to protect rights, safety, and integrity of users and the public.

We do not sell your personal information for money. Some data uses for advertising may be treated as a “sale” or “sharing” under certain non-SA laws; we describe ad practices here so you can make informed choices.

5. South Africa (POPIA) & your rights

Where POPIA applies, we process personal information lawfully and reasonably. You may request access to or correction of certain personal information we hold, and in prescribed circumstances object to or restrict processing, or ask questions about how we handle your data. To exercise these rights, contact us using the details below. You may also lodge a complaint with South Africa’s Information Regulator (justice.gov.za/inforeg).

6. Retention

We retain information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Content you publish may remain visible according to platform settings and backups.

7. Security

We implement appropriate technical and organisational measures to protect personal information. No method of transmission over the Internet is completely secure; we encourage strong passwords and caution when sharing sensitive information.

8. International transfers

Our service providers may process data in countries other than South Africa. Where we transfer personal information across borders, we take steps consistent with applicable law to ensure appropriate protection.

9. Children

The platform is not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have done so, please contact us so we can delete the information.

10. Changes

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the platform after changes constitutes acceptance of the updated Policy, to the extent permitted by law.

11. Contact

For privacy-related requests or questions: [email protected]
Operator: Lucretia Technologies Ltd. · South Africa